FAQ
MAKING A RESERVATION
Reservation. Large party 1. Large party 2. 19:30. All night. Contact. Child. Bar
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SHOULD I MAKE A RESERVATION OR IS IT BETTER JUST TO WALK IN?
It is always best to make a reservation at Esmée as we are typically busy. That said, if you happen to find yourself unexpectedly in our neighborhood, drop in. We typically hold seating at our counter for walk-ins. -
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I WANT TO BOOK FOR A PARTY OF MORE THAN SIX GUESTS, BUT YOUR WEBSITE WON’T LET ME DO THAT. WHAT SHOULD I DO?
For all bookings of seven guests or more, please use the email address info@esmee.dk. We kindly request that you plan ahead and make these reservations via email only. Reservations of this size will be provided with a fixed menu. You can find the fixed lunch and dinner menus at the following address: https://esmee.dk/functions/. -
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CAN WE BOOK TWO SMALLER PARTIES, SAY A PARTY OF FOUR AND A PARTY OF FIVE AND REQUEST TO HAVE THEM SEATED NEAR ONE ANOTHER?
No. The functions policy is a firm policy, necessarily created for the overall flow of the entire restaurant. -
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WHY CAN’T I BOOK A TABLE AT 19:30?
We have two, dinner seatings at Esmée. The first starts at 17:30. The second starts at 20:15. The flow of this two-seating structure precludes us from making bookings from 19:00-20:00. -
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IS THERE A WAY TO BOOK A TABLE FOR THE ENTIRE EVENING?
Yes. Space allowing, a minimum spend of 3000kr. per person is required to book a table extending through both seatings. Contact us at info@esmee.dk if you wish to book a table for an entire evening. -
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WHY DO YOU NEED BOTH MY PHONE NUMBER AND E-MAIL ADDRESS?
To ensure we can issue a confirmation of your booking, please provide your email address. This serves as proof that you have made a reservation in our restaurant. Initial confirmations are not sent via SMS. Additionally, we kindly request your phone number as a means of contact in case of emergencies or if we have any questions regarding your booking. -
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IF WE ARE BRINGING A CHILD, DO WE NEED TO INCLUDE THEM AS A PART OF THE RESERVATION EVEN IF THEY ARE AN INFANT?
Yes. Each body requires space and therefore needs to be acknowledged. Even if you intend to have your infant in your lap throughout the meal it is good that you tell us you intend to bring your baby. This will likely affect your table allocation. -
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CAN I BOOK A TABLE IN THE BAR?
The bar is strictly first to come, first to be served. We do not make reservations for the bar. As well, lunch and dinner services are not available in the bar, only drinks and snacks.
MENU
Fixed. Child. Allergies. Vegans. Vegetarians. Pre-order. Organic. Cake
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DO YOU HAVE A FIXED MENU?
We feature an à la cart menu. Our fixed menu is only for large parties. All large parties take the fixed menu. At Esmée, a party of seven guests or greater constitutes a large party. Parties of six or fewer guests dine à la cart. No fixed menu is offered for parties of that size. -
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DO YOU HAVE A CHILDREN’S MENU?
We do not offer a children’s menu. However, we can usually provide a simple pasta with butter and parmesan for young children. Principally, the menu is suitable for adults and older children. -
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DO YOU NEED TO KNOW ALL MY FOOD ALLERGIES?
Yes. It is preeminently important that we do not harm you in anyway. Each of our dishes are the product of multiple processes and ingredients. Many of those ingredients will not appear on the menu. The more we know about your dietary restrictions the better we can take care of you in our restaurant. -
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WHY DON’T YOU HAVE MORE OPTIONS FOR VEGANS?
No. We often use organic items. However, we are not committed to featuring exclusively organic agriculture. -
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WHY DON’T YOU HAVE MORE OPTIONS FOR VEGANS?
Great question. We certainly recognize the growth and moral clarity of the vegan movement. Our cooking is rooted in French bistro cuisine. From a cultural and culinary standpoint we find that those two strains of cooking are not yet compatible. Therefore, while we do offer a few vegan options, it would be reasonable to conclude that our restaurant is not optimal for vegans. If you’re looking for more vegan options let us know. We have a short list of excellent vegan restaurants. We would be happy to refer you to them. -
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WHAT ABOUT VEGETARIANS?
Vegetarians and pescatarians have plenty of menu options at Esmée. Please click on our menu to view our offerings. -
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MAY I CALL TO ORDER THE MENU IN ADVANCE?
There are rare circumstances in which it is appropriate to pre-order. In such an instance, we would be happy to accommodate you. However, that is typically unnecessary. Please order from the menu once you arrive. -
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IS YOUR RESTAURANT ORGANIC?
No. We often use organic items. However, we are not committed to featuring exclusively organic agriculture. -
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CAN YOU MAKE A SPECIAL BIRTHDAY CAKE FOR ME?
Unfortunately no. However, we would be happy to place a birthday candle in any dessert you order from the menu. Call us if you want this option.
PREPARING TO VISIT
Confirmation. Seatings. Parking. Stroller. Baby station. Requests
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HOW DO I KNOW THAT I HAVE A RESERVATION? WHAT IS A CONFIRMATION?
Directly after making a reservation at Esmée you will receive a receipt of your reservation via email. Two days before your reservation date, you will receive an email with a hyperlink. This is a request for confirmation. Click on the link to confirm your reservation. This is how we will know that you still intend you join us. -
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IS IT OK IF WE SHOW UP A LITTLE LATE FOR OUR RESERVATION?
Generally not. At Esmée we have two seatings. Should you come late, this will diminish the amount of time you will have with us. -
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DOES ESMÉE OFFER PARKING?
Each reservation that you make with us entitles you to a 30% discount at either of three local parking garages. You will need to use the special code embedded in your email confirmation in order to enjoy the discount. Access the link below for the names and locations of those garages. https://admin.sovinobrands.dk/wp-content/uploads/sites/26/2021/11/sovino-brands-parkingsskilt.pdf -
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MAY WE BRING OUR BABY STROLLER INTO THE RESTAURANT?
Generally, no. In Denmark it is customary to leave the stroller outside often with the child still in in it. This may seem odd to outsiders, but Denmark is a very safe and trusting country. That said, sometimes for lunch when the restaurant is not bustling, it can be possible to bring your stroller inside. For dinner this is generally not possible. Always call ahead and ask. Do not assume that this can be done -
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DO YOU HAVE A BABY/INFANT STATION?
Yes. We have a handicap water closet on the main floor. within that water closet, we have a baby changing station available for your convenience. -
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HOW SHOULD I MAKE A SPECIAL REQUEST?
Please begin such requests with a phone call. Usually, we can evaluate whether we can accommodate you over the phone. If we need a moment to consider your request, we will gather your information and reconnect with you as soon as possible. You can reach us at +45 33 13 37 13 each day.
PRACTICES
Smoking. Corkage. “Cakage.” Pets. Balloons.
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CAN I SMOKE AT YOUR RESTAURANT?
Smoking is not allowed in the restaurant nor in the outdoor dining areas of Esmée. You may smoke in the area outside of our bar. -
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DO YOU HAVE A CORKAGE POLICY?
Yes. If you should bring your own wine, the cost shall be 350 kroner per 75 centiliter bottles of wine. If you should bring a magnum, it’s 2 × 350 kroner and so forth. (A 37.5 or 50 centiliter bottle of wine would also be 350 kroner.) -
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DO YOU HAVE A “CAKAGE,” POLICY FOR SOMEONE WHO WANTS TO BRING THEIR OWN DESSERT?
No. We do not have a “cakage,” policy. Call us if you intend to bring an extraordinary dessert. -
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CAN WE ADD BALLOONS, FLOWERS, GLITTER AND OTHER DECORATIONS TO OUR TABLE?
Sadly, no. Table space at Esmée is in short supply and glitter is difficult to remove completely. The food and beverages delivered to your table are prioritized above all.